It is understood that ChinaCache customer
service system, Portal V3.0, has gone online recently. Portal V3.0 offers more
user friendly interface by creating a new type of Internet-based service
system, enabling users to enjoy convenient, easy and pleasant Internet
experience.
The Portal interface looks concise,
atmospheric, lively, and delicate, after the upgrade, offering superior system
architecture and visual elements, breaking the malpractice that traditional IT
products weight function more heavily than user experience, embodying
ChinaCache’s concept of taking user experience as its orientation, highly in
line with the core theme of simple, vivid and meaningful Internet.
The screenshot of the Portal interface
after updated
Commonly used quick navigation keys have
been added to the first page of ChinaCache Portal V3.0, to reduce application
complexity of user daily operation and realize real-time monitoring of core
business - such as bandwidth, refresh, CASE, and logging - and task status on one
screen. The system has clear function
structure, offering very smooth transition among different functions and between
main menu and sub menus. Easy-to-learn operation interface can be used easily
even for the users who are accessing the system for the first time, greatly
improving user experience, having CDN service information in control.
The
core of ChinaCache’s new Portal V3.0 is to reconstruct the underlying
architecture of the customer service system. The revised new Portal has
redesigned data structure and relevant interfaces from the perspective of the
whole business and from multi-user different aspects, to improve system
scalability and multiple business compatibility, and lay a solid foundation for
subsequent implementation of business status visualization, business change
self-support, business quality transparency, and service support system.
ChinaCache has proactively been responding to
the new economy strategy of Internet +, promoting CDN industry Internet process
from all levels such as strategic arrangement, technology, products, and
services, making tireless efforts to power up the development of medium and
small sized enterprises and speed up Internet transformation of traditional
enterprises through more innovative
technology, secure and stable network acceleration service. The updated Portal
has looked into user operation habits to further enhance ChinaCache’s user
access experience with more friendly and simple man-machine interface. By the
end of July, the Portal V3.0 mobile terminal will have gone online, and
ChinaCache customers will be able to visit the Portal through WeChat
conveniently and use ChinaCache customer service system with their own mobile
phones at any time.
The
screenshots of Portal interface at mobile terminal
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